Our Quality Policy

We are committed and shall endeavor to provide Quality Services to our esteemed customers in collaboration with other stakeholders in an efficient and cost-effective manner, ensuring utmost customer delight and continuous service improvement.
Certification is one way to demonstrate and showcase competencies. It helps highlight a company’s ability to provide quality and trustworthy services. It strengthens the public’s confidence in us.
Our Quality Management System has been developed to incorporate all the processes that add value to our products and services. This approach is aligned to the ISO 9001:2008, Atomic Energy Council and National Drug Authority Standards, which demonstrates our high levels of service quality and products that exceed our client’s needs.
Occupational Health & Safety Management System is intended to help us control and reduce health and safety risks. It enables us to put in place the policies, procedures and controls needed to achieve the best possible working conditions. We are strongly committed to our employee’s health and safety.
With experience in offering a variety of healthcare solutions, we hope that in Genome you will find the best partner that provides cutting edge healthcare solutions at all levels of the healthcare system from a local clinic to a National program.

Technical Support System.
We are committed to ensuring that our customers are satisfied at all times with the services that are rendered to them, through ensuring that all our staff are informed, knowledgeable and well trained to help in the satisfactory handling of our customer queries.
We conduct customer surveys and stakeholder workshops to assess customer needs and ensure continued improvement in the level of service our customers experience when using our services.We also offer support on our social Media pages please follow us on our social media channels

Our Process of Implementing Special Projects

Four easy steps to finish the project
Initial Consultation
Concept Plan
Project Management
Project Delivery